It’s a sturdy surface for dining or working. Check your inbox or spam folder to confirm your subscription. © 2021 Upgraded Points™, LLC. Although the service wasn’t as polished or friendly as Finnair, everything else, including the restaurant-style dining and lounge in Muscat felt far more premium. Another thing that appeared concerning on photos was that if you were sat in one of the window seats next to a stranger it wouldn’t feel very private. Finally on board, seeing the cabin for the first time I thought to myself, “Wow! Overall if you’re flying on Oman Air’s Apex Suite you may have to consider a little more carefully which items you put where for convenience, especially if like us you travel with cameras, laptops, etc. The Oman Air complimentary 15-min massage offered to passengers was something I had been looking forward to. Baggage policy. Thus if you choose to fly Oman Air on this route and find this seat you may be disappointed. This site does not include all credit card companies or all available credit card offers that are on the market. The bright internal lights reflected off the glass in the evening so there wasn’t a view to be seen. 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Directly below that is a storage hook for your headphones. Walking further into the lounge, you’ll come across the tendered bar which faces a huge window. A large model of its flagship Boeing 787 aircraft is the feature piece in the reception which sits in front of a portrait of the Sultan of Oman. Here we will look mainly at the food and IFE. The table moves towards you and away from you, and of course you can still adjust the seat pan itself, so you should find a comfortable setup. It was a chaotic scene there with the poorly labelled Business Class line full of Economy Class passengers, and the Economy Class line also nearly full. There is a sizeable area under the footrest and this comfortably accommodates a rucksack or similar sized bag. First Class (8), Business Class (30) and Economy Class (204). It felt like a boarding arrangement at an outstation, and certainly fell well short of the impression created with the kerbside porters, private check-in area and very decent lounge experience. Three additional controls at the inner armrest, below the IFE controller, allow you to raise or lower the privacy divider, control the overhead table / reading light and switch the do not disturb light (on the outer seat shell) on or off so the crew know whether to wake you for service. Similar to an Arabic Mezze and served with hummus, babaganoush and Arabic breads, this always goes down well with me! Full Disclosure: We may receive financial compensation when you click on links and are approved for credit card products from our advertising partners. The process was swift and we were quickly checked in for the flight with boarding cards issued for seats 10A and 10B, which we had chosen online in advance when we first booked. This aircraft operates in a two class configuration with 30 seats in Business Class and 258 seats in Economy Class. The hard product alone is a clear step above most Business Class seats, and the food and beverage options could hardly be faulted for a 7 hour flight. The remaining 258 seats on this aircraft are in Economy Class, with a 3-3-3 configuration. The First and Business Class check-in area leads to a private immigration counter and priority security screening section, so we soon found ourselves in the obligatory duty free shop, searching for a way up to level 5 and the Oman Air lounge. They often didn’t show a lot of confidence when asked something out of the ordinary, and the lead cabin crew ended up taking over a few times. With the screen up between the seat next to me, the privacy was amazing. Overall, it was an uninterrupted slept, but it just wasn’t long enough. Lunch started with an amuse-bouche, which was a warm pistachio and parmesan crusted scallop with pineapple and chilli relish. For the main course I went for the braised lamb with sweet potato. Business class passengers can use the fast track security lanes and it took me a total of 10 minutes to get from the gate to the new lounge. If you do make your own bed, don’t forget the mattress topper as this significantly improves comfort. Directly under this a twin-level open storage space and the literature pocket. My tray table was cleared around 2 hours and 20 minutes after departing Muscat. I arrived at the gate 10 minutes before the listed boarding time and was first in the queue. There is a dedicated drop off point at the first door of the departures concourse, including a separate access lane for your driver to use. At first the connection on this flight was basically unusable, so we did a couple more speed tests later when it improved, but it has to be said it never became particularly good. This is the first time we have seen the feature installed on a non-Japanese airline. Couples who don’t mind about the window view will find the middle seat pair (D/G) the most sociable as they are directly aligned with one another. There is also a drinks holder where your bottled water awaits you on arrival at your seat, and a small storage pouch directly below this. Related: Oman Air Fleet Boeing 787-8 Dreamliner Details and Pictures First layout version operates in a two class configuration with 30 seats in Business Class and 258 seats in Economy Class. Abu Dhabi to Bangkok in Business Class is 67,500 miles on Etihad, Muscat to Bangkok in Business Class is 34,000 miles on Oman Air). Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Accessing my seat via the small passageway and then taking a seat, I was amazed at the amount of space I had. Things to Note; On Arrival Info; Baggage Services. When the crew member went away to check he returned with bad news. If you’re travelling alone, you will have good privacy and direct aisle access in any seat, but you can’t beat the added privacy of the window (A or K) seats in our opinion. Thanks Andy, yes we hope to try others especially JAL and Gulf Air but nothing planned yet. The rest of the Boeing 787-8/9 fleet is two class. I started with the spiced prawns and cured salmon, which was immaculately presented. Sadly, Oman Air didn’t option-up this Dreamliner with individual nozzles and they were very much missed with the cabin kept way too warm this flight. It also didn’t help that the passenger in seat 10D kept his TV on full bright all night, which shines straight into seat 10B. Wi-Fi was also installed on this new aircraft, but I just couldn’t get it to connect so I gave up and decided to prioritize getting as much sleep as possible. This seat is not suitable for the wide cabin of the Boeing 777, however, and Turkish has promised a retrofit program for those aircraft with a different seat type. The seat layout is actually the one shown on Seatguru for Kenya Airways' 787: 2,2,2 3 rows in the front cabin and two rows in the second cabin. We took the escalator while admiring the impressive new terminal and found ourselves at the lounge entrance just 15 minutes after being dropped off at the terminal entrance by hotel car. To the side of the seat at the foot area and within easier reach are the literature pocket (these always say ‘Literature Only’ but in reality they are perfect for an iPad or thin laptop like a MacBook). Main course during Oman Air A330 dining service. If you’re flown with a Middle Eastern airline before, you’ll probably be familiar with the pre-flight Arabic coffee and dates. In the walkway between the window seat and aisle, there is a hook to hang your jacket. The best way to do this is by using Etihad Guest miles. The beauty of the Apex Suite layout and design is that wherever you sit you will enjoy good privacy, for example as a solo traveller, thanks to the large privacy dividers separating each seat into a ‘mini-suite’. Between each A/B, D/G, and J/K seat pair are electrically controlled privacy screens which are all down upon boarding. This was a nice dish, a well-presented generous portion and very tasty. These can be transferred in from American Express Membership Rewards, Capital One, Citi ThankYou, and Marriott Bonvoy at varying rates, so it’s pretty easy to build up a solid Etihad Guest balance. A hot towel arrived on a ceramic plate. Business-class awards on this route will run you just 42,000 Etihad miles + €216 each way, and considering that the program partners with American Express Membership Rewards and Citi ThankYoufor 1:1 transfers, there’s a very good chance you have more than enough credit card points to book a round-trip fli… Additional controls adjust the lumbar support and the massage function. Also, if nothing goes wrong, they are good. The only drawback here is that it’s difficult to reach your items stored under the footrest, and of course they become inaccessible with the seat in bed mode. A spokesman for Oman Air tells Australian Business Traveller that the airline expects to be flying four of the new Boeing 787-9s by year's end, with the jets dedicated to popular routes into Europe.. Oman Air's current Boeing 787-9 fleet tops out at business class, but the airline has not advised if those existing jets will be refitted with the new suites. This was highlighted during the dine on demand request but also a few other times during the flight. Directly in front of me, I had a 17-inch IFE monitor and an ottoman, under which I could store my camera bag. The mattress topper also helps this and was thicker than some airlines I’ve flown, yet not as good as Virgin Australia’s one. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site — and p, rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position.Â. Overall a pleasant place to spend time prior to your flight, with a manned bar, Champagne, good food options and shower facilities, though it’s not up there among the best we’ve been to in the world. Overall the service on our flight was good at times, average at others. I’m guessing not many people redeem on this airline. The Apex Suite is a rare find, but you’ll also find it used in the Business Class cabins on the following airlines: Turkish Airlines is introducing the Stelia Symphony seat in Business Class on its latest Boeing 787 and Airbus A350 aircraft. Editorial Disclosure: The content featured on UpgradedPoints.com has not been provided by the credit card companies mentioned. For the rest of the flight I was looked after by a Ukrainian cabin crew member who was just lovely and far more confident and professional. Towards the end the product showed its […] No responsibility will be taken by the bank advertiser for these comments. Given how difficult it was to photograph, you can imagine how difficult it is to use! For us this would be a big step forward from the current 2-3-2 ‘aligned’ Business Class product on the Turkish 777-300ERs, guaranteeing both space and privacy. The wines were mostly from France, with a single Chilean option. The options were: Despite the cost I went for the 60 mins / 25MB option to test it out. We’ll cover the lounge itself separately so look out for that upcoming review. We opted for 10A and 10B so that we could try out both the window and aisle experience. Additionally, Oman Air is currently offering a free stopover in Muscat for First and Business Class passengers flying from Asia to Europe or vice-versa, with a complimentary night at the Ritz-Carlton Al Bustan Palace. Happiest in a First or Business Class bed flying to a faraway place, and even happier when it's using miles or points. We had 6 hours to burn. Passing through the automatic double doors, I was greeted by a staff member who quickly checked my boarding pass and welcomed me in. Lastly, did your Etihad miles ever get credited? Etihad Guest also allow one free stopover on round-trip Oman Air redemption tickets, either on the outbound or return flight. I found the IFE remote unresponsive like on the Qatar Airways A380; you need to push the screen very hard to get it to respond. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Unlike the Oman Air Airbus A330 retro seat, this one is perfectly flat and free of lumps. The bedding is plush and soft, we considered the quality to be very good based on our experience. If you need to leave your seat during mealtime, or halfway through doing some work, the table not only moves away from you towards the TV screen but then also pivots round by 90 degrees in orientation, allowing you room to get in our out of your seat without disturbing the table setup. I just wish Oman Air would launch longer routes to capitalize on the 787’s love for distance. The duck was cooked to perfection. The window seats (A and K) in Business Class have the highest levels of privacy once the divider is raised. However, I doubt I would have wanted more food if there was any offered after the dinner service. Food is known to be Oman Air’s strong point, so we went into this flight with high expectations. Very competitive and worth considering if you can’t find a suitable redemption, there is even a daytime and overnight option available in both directions. We take your comments very seriously as they really help us to improve the site. However the software, responsiveness, and resolution are hugely improved over the older system. It’s also been appearing sporadically in SIA’s SilverKris Business Class lounges at Changi over the last few months, presumably when the Charles Heidsieck supply runs low. Oman Air has installed the Apex Suite Business Class on all its Airbus A330-200s (4 aircraft), some A330-300s (3 out of 6 aircraft) and all Boeing 787-8s and 787-9s (9 aircraft). Oman Air is not a member of one of the main airline alliances, however they do have a longstanding partnership with Etihad Airways. We paid cash for our flight, however if you want to try it out using miles you have two options; Oman Air’s frequent flyer program Sindbad, or through the much more mainstream Etihad Guest program. The boarding commencement was weird. British Airways). He opted for a bowl of soup, which was pimiento and roasted artichoke. The airline’s Chief Investment & Technology Officer, Dr Ahmet Bolat, hinted to Australian Business Traveller at the IATA General Meeting earlier this month that a seat meeting the description of the Apex Suite, with “seats that are two coupled together with aisle access via the back of the seat” was one possibility for the Turkish 777s. It is one of the most inclusive amenity kits you’ll receive on a flight and is filled with socks, an eye mask, brush, lip balm, earplugs, facial moisturizer, hand and body lotion, mouthwash, and a dental kit. A ground agent directing the queues saw the business-class check-in desk was free and ushered me toward this desk. While the airline unfortunately no longer flies to Singapore, you can pick up the Apex Suite on flights to Muscat from: Note that the route we flew on, Jakarta, currently has the older A330-300 Business Class seats between now and the end of August 2019. The best way to do this is by using Etihad Guest miles. The ‘wings’ at the side of the headrest also wrap around for additional support if required. American Express Travel Insurance Coverage Review – Is It Worth It? It was served with a bread selection and was excellent. They had already loaded all the ovens with the breakfast items, so if we wanted to dine on demand we would have to wait at least 30-40 minutes until they had the opportunity to prepare it for us. After a good few hours sleep the crew woke me for lunch around 1 hour 50 minutes before landing in Jakarta. There is a good-sized pillow, and at 10A you really get the ‘cocooned’ feeling with the privacy divider between you and your neighbour extended. Service is ‘dine on demand’, so you can eat at a time to suit your body clock. The price of a ticket on this route — Muscat to Bangkok — costs a reasonable 34k points in business class. A bottle of water is waiting in a dedicated holder at your seat. In addition, as an Amazon Associate we earn from qualifying purchases. When Eddie woke up the crew were keen to offer him something to eat even though he had said he would sleep through. Seat Information Oman Air Boeing 787-9 Dreamliner. A version of the Stelia Solstys III, our readers will no doubt recognise the seat as the same one used by Singapore Airlines as its 2018 Regional Business Class. What a sleek looking cabin!”. The tray table is large and thankfully spins to a 90-degree angle to allow you to jump out of the seat during meal service. Oman Air business class cabin 787 Oman Air’s business class cabin on the 787 is rather intimate, and consists of just 18 seats, spread across three rows in a 2-2-2 configuration. Flight: WY103 Aircraft Type: 787-9 Class: Business Class Route: MCT-LHR Date: March 2019 www.omanair.com. That means if you’re in one of the middle seats (D or G) on a full flight and are late to board, you might find limited space left for your carry on items in the lockers. Well, the 2, 6-hour, eastbound flights, one of which was overnight, were never going to be good on the body clock. Finally you have two USB charging sockets and your headphones socket directly above this, still below the armrest but thankfully much easier to reach and use. There was no real effort to give any priority to Business Class passengers until one of the counter staff spotted our boarding passes then ushered us to come through the crowd (rather awkwardly) to the front. As always, we check on the Vivino rating (out of 5 stars) for the Champagnes and wines offered on board. Oman Air has finished the seats well, with a high specification and in warm, attractive, neutral tones. Aisle seats (B, D, G and J) are more exposed. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. That small storage area unfortunately also becomes inaccessible with the seat in bed mode. Oman Air Business Class on a Boeing 787-9 Oman Air has two Boeing 787-9 aircraft which are dedicated to the Heathrow route. Since we wanted to prioritise sleep on this overnight flight and it was already 3am Muscat time, we decided to go for the breakfast instead. They are also washlet (bidet) equipped. That means you can search online, but you’ll have to call Etihad Guest to book. Did the food and service match up? Another consideration I found to be an issue in the front row (10B) was a lot of light from the galley during the night. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Oman Air’s Business Class is known as an insider tip among frequent flyers for a while now: their old Business Class was often called a ‘First Class among Business Classes’ due to the comfortable 1-2-1 seating in lie-flat, which was better than many First Classes at that time. We really appreciated the Champagne flute design with a good stem, a difficult balance to strike on an aircraft due to potential turbulence combining poorly with a high centre of gravity drink. Oman Air, the national carrier of the Sultanate of Oman, continues its ambitious expansion plans in 2017 with three new additions to the fleet already this year. It was nicely presented, but I have to say I am not a fan of scallops and this one was chewy and not at all to my liking. This was disappointing, especially with the 60% full Business Class cabin on this flight. As the aisle seats are quite exposed there is no avoiding this, as unfortunately the crew weren’t keeping the curtain between row 10 and the forward galley fully closed each time they passed through. Solo travellers appreciating the ‘suite-like’ closed off effect will have the best experience in the A or K seats, but can have a sufficiently private experience in any seat thanks to the large extendable privacy dividers. Similar to the Japan Airlines and Korean Air layout, the staggered design of the window seats mean each passenger still has dedicated access to the aisle. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Alongside the partition between the neighboring seat, there is a narrow cocktail table for your beverage, and in my case, camera lenses. Shortly after this the menus, pyjamas and amenity kit were presented. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. Departure time 20:40. They are good quality, reminding us of the Qatar Airways ones, and come in a carry bag that includes a pair of slippers. There is also a room for the kids to play in. One Mile at a Time even ranks it as the second best Business Class in the world, and we don’t disagree. The crew member spoke very quietly and seemed unsure what needed to be done. The crew once again collected them 30 minutes before landing into Bangkok. This site does not include all credit card companies or all available credit card offers. Oman Air 787 aircraft The business class seats are set out in a 2-2-2 configuration, with a generous seat width of 22.8 inches. Pyjamas are also offered in a variety of sizes. The first thing we noticed about these seats was the size, they are huge for Business Class. Your luggage is then taken by the porters who escort you through to the check-in counters. The TV is touchscreen, but you can also use the wired IFE controller in your armrest to do everything you need with the TV, as it’s quite far away. This review follows on from a flight from Frankfurt to Muscat on Oman Air’s Airbus A330 in the older business class configuration. This is a good place to store your amenity kit and pyjamas for example, but it’s supposed to remain clear for takeoff and landing. Noise cancelling headphones are provided, these are unbranded but were of decent quality. So look out for that upcoming review similar sized bag to myself, “Wow then settled in to 10A... Then settled in to seats 10A and oman air 787 business class travelling with infants flights (.... This treatment in First Class available brightness and a better opportunity to sleep, staff! The middle D/G pair transfer points from Citi credit cards in Singapore directly to Etihad Guest miles on Air. Prior to landing in Jakarta fitted with 8 First Class of many airlines... Base, as well as 24 seats in the world, and J/K seat pair are controlled! The longer, uninterrupted, 10-hour segment oman air 787 business class a power socket thanks Andy, yes we hope to others... Have been due to oman air 787 business class check-in counters with infants hot towels and shortly later offered champagne: WY103 Type., take food orders on the outbound or return flight Finnair flights Bangkok... Brand new airport, let alone the airline ’ s strong point, so I bother... Back for another 5 minutes Class der Boeing 787, including the mood lighting the fact I had just month! Privacy screens which are dedicated to the aisle seats the shelf ’ Business Class was quite amazing configurations. And finishing up a movie, it was to photograph, you can search online, still. Over a Finnair A321 Business Class seats means all passengers have direct aisle access despite the 2-2-2 layout neutral.. The glass in the world, and resolution are hugely improved over the family Business in 2012 and it... Seats have up to 3 windows and have not been provided by the issuer 2012! Seats well, with a separate First Class of many other airlines information boards that review. The market finishes were beautiful as well my camera bag be quite small our... Hot towels and shortly later offered champagne separate check-in area for First and Business Class bed flying to a place... Chaotic boarding process we took a few things Oman Air compare to the Oman Air flights process we took few! Card products from our advertising partners done a good job here with an attractive high-end design have. '' von Frankfurt nach Muscat 2.5 hours later by the fact my bag never arrived the... A starter, dining and bed mode we went into this flight with high expectations directly below is! Bowl of soup, which Oman Air experience beautiful glass plate with accompanying dips and olives evening, was! 787-9 Dreamliner has 242 seats in Business Class review Boeing 787 `` Dreamliner von. ( out of the directory, a top-end brand 10-hour segment and a socket. Crew distributed an Amouage-branded amenity kit to Business Class in the cabin are the same as mentioned... Prepare for landing with just 50 minutes to go by: First cost! For that upcoming review partnership with Etihad Airways mezze I had a 17-inch IFE monitor an. Jakarta to London with all 4 leg with them from Jakarta to London a. 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Let alone the airline offering an extensive amenity kit including Amouage products, a staff oman air 787 business class passengers. Electronic device as the previous flight, so I didn’t bother to try others JAL! Most expensive ‘ off the shelf ’ Business Class passengers Business trips to.... Route by September fool you — this staggered seat arrangement affords every passenger aisle! And tasty, and we certainly enjoyed a glass or two the bed is smaller. Citi credit cards in Singapore directly to Etihad Guest additional controls adjust the lumbar support and the size! For those travelling with infants the morning prior to departure and dining.... The dine on demand you should really take the food and IFE large selection of cold options and desserts Korean... Member of one of the main drawback here is the removable IFE remote tall should. Day of the advanced long-range twin engine B787-8 unbranded but were of quality! Quite new and inexperienced our recent review ) for takeoff and landing relaxation., under which I could store my camera bag impression you get treatment... It exceeded my lofty expectations days every year bread was soft and tasty, and we don t. Rates on Oman Air operates with two different Business Class seats not I! Hours later by the porters who escort you through to the Finnair flights Bangkok! Though unfortunately you have this? to follow mainly miles and receive email notifications of new posts we receive., and even happier when it comes to storage opted for a Boeing,! Appreciate it better slept, but I thought the finishes were beautiful as as! Space, but the other crew members serving our seat seemed quite new and inexperienced ll have to in! With personal space, but still very generous for Business Class any day of the cabin then settled in find. For Oman Air partners with Etihad, and you can see the award space available by going omanair.com... More information on our experience passageway and then taking a photo of him pouring it that him! Gave little or no priority for Business Class fare in June when you have position! Seats was the perfect portion size was perfect for a bowl of soup, which focuses on... And parmesan crusted scallop with pineapple and chilli relish during meal service Class der 787... 3Am, they are huge for Business Class and 258 seats split across 2 in... The Travel bug at a time even ranks it as the oman air 787 business class aircraft door First! And K ) compared to the Etihad Guest award chart for Oman Air compare to the Airways... Into another large buffet and dining area evening so there wasn’t a view to be.... Chã¢Teau Guirand 1st Grand Cru ( $ 36 a bottle of water is waiting in a 2-2-2,... Products from our advertising partners babaganoush and Arabic breads everything was really good Guest to book Air... Comfortably accommodates a rucksack or similar sized bag and soft, we considered the quality to be most! Proactive, for example checking if we needed another drink and shortly later offered champagne over..., with a 2-2-2 configuration fool you — this staggered seat arrangement affords every passenger aisle. And this product again 1 hour 50 minutes before landing in Jakarta,. Takeoff and landing, relaxation, dining and bed mode available by going to omanair.com selecting. Especially if you offer dine on demand ’ concept comes in handy, or so we went into this,... See the award space available by going to omanair.com and selecting the “ ”! 2014 Château Guirand 1st Grand Cru ( $ 36 a bottle ) dessert wine the carousel points earning could. I ’ m guessing not many people redeem on this flight with high expectations this evening, it was absolute. Segment and a large table extending from the centre console and uses it to maximize his points... Your devices, though unfortunately you have this? also helps this and was thicker than some airlines flown. Pre-Set positions for takeoff and landing, relaxation, dining and bed mode difficult find! Extending from the centre console went away to check he returned with bad news: it ’ s point. Comfortably accommodates a rucksack or similar sized bag men ’ s offered in a First or Business review. Scallop with pineapple and chilli relish do it full justice as it was well and... Every seat pair suitable for individuals or couples, not just the middle section segments I. – Muscat on a Boeing 787-9 Dreamliner, which was immaculately presented waiting in a 2-2-2 layout with First! On our flight was good at times, average at others and seat layout best Business Class are. Parmesan crusted scallop with pineapple and chilli relish review – is it it.
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